Shipping policy
Thank you for shopping with CoveBalm. This Shipping Policy applies to orders placed through https://covebalm.co.
Order Processing
Orders are typically processed within 1 to 3 business days, excluding weekends and holidays.
Estimated Shipping Times
- Standard shipping: 5 to 12 business days
- Expedited shipping, when available: 2 to 7 business days
Shipping times are estimates and are not guaranteed.
Shipping Rates
Shipping rates are calculated at checkout based on your location, order value, and available shipping method.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information when available.
Please allow up to 48 hours for tracking updates to appear.
Incorrect Address
Please make sure your shipping address is correct before placing your order. CoveBalm is not responsible for orders shipped to an incorrect address provided by the customer.
If you notice an error, contact us as soon as possible at info@covebalm.co.
Lost or Delayed Packages
If your package appears lost or significantly delayed, contact us and we will help investigate with the carrier.
International Orders
International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.
Contact
For shipping questions, contact us at info@covebalm.co.